Privacy Policy
Home Privacy Policy
Privacy Policy
At DXB PhysioStudio, we respect your privacy. This policy explains how we collect, use, and protect your data when you use our website, http://www.dxbphysiostudio.com, or book our home physiotherapy services.
1. What Data Do We Collect?
We collect data from you through two primary sources:
A. Booking and Service Data (Sensitive Health Data)
When you book a free consultation or a home session, we collect the following:
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Personal Information: Your name, phone number, email address, and your location in Dubai.
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Medical Information: Details about your pain, medical history, and current conditions necessary for your treatment.
B. Website Usage Data
When you use our website, we automatically collect data:
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Comments: When you leave comments, we collect your IP address and browser information for spam detection.
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Cookies: We use cookies to remember your preferences and facilitate your login for convenience.
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Embedded Content: External content on our site (e.g., videos) may use cookies and track your activity.
2. How Do We Use Your Data?
We use your data strictly for the following purposes:
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Service Provision: To process your booking, plan your treatment, and deliver home physiotherapy services.
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Communication: To confirm your appointments, notify you of cancellations, and respond to your inquiries.
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Marketing: With your explicit permission, to send you information about our new services or offers. You can opt-out at any time.
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Security: To detect and prevent fraud and spam.
3. Who Do We Share Your Data With?
We do not sell your personal or medical data to third parties. Your data is only shared on a need-to-know basis:
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Treating Practitioners: Your medical information is shared only with the specific Physiotherapists within DXB PhysioStudio who are providing your treatment.
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Legal Requirements: We may disclose information if required by law or a court order.
4. How Long Do We Retain Your Data?
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Comments: Comments are retained indefinitely.
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Booking and Medical Records: Treatment records and data are securely maintained for a specific period in compliance with UAE legal and medical requirements.
5. What Are Your Rights?
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You have full control over your data:
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Request Access: You can request a file of the personal data we hold about you at any time.
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Request Erasure: You can ask us to erase any personal data we hold (except for data we are obliged to keep for legal or medical purposes).
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6. How Do We Protect Your Data?
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We use appropriate security measures to protect your personal and medical data from unauthorized access, alteration, or disclosure.
7. Changes to the Policy
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We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on the website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at +971 52 260 5029
Expert home-based physiotherapy in Dubai for pain relief, recovery, and mobility.
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